1.1. Tugracoin Terms of Use
This contract, TUGRACOIN (hereinafter referred to as XTG) Terms of Use which is an integral part of this contract, is between Tugra Software Information Industry Trade Inc. (hereinafter referred to as Tugra Inc.) and the "User" who is a member of the site, and is arranged to indicate the mutual rights and obligations when using the services provided on the site immediately upon the User becoming an online member to the Site electronically.
2. Definitions
In this contract;
2.1. Tugra Inc.
is located at; Fatih Caddesi No 1/23 D.105 Çiçek Plaza 35040 Bornova/İzmir – TURKEY
2.2. Crypto coin
The digital element which provides cryptographic safe processing that allow for additional virtual value supply is called cryptocurrency. Criptocoin is an alternative, digital commodity and also a virtual value.
Crypto values can be stored on stock exchanges or kept in special memory cards in systems of companies providing cloud wallets or personal computers. The security of the crypto values held in the stock exchanges is the responsibility of stock exchage service providers, security of the crypto values held in memory cards and personal computers is the responsibility of the individual.
Cryptocoin is a digital unit of value that does not have a central control point, which can be transferred to anywhere in the world where the price of the coin varies according to the free market, which cannot be controlled by a bank or company. XTG price on the site is formed by the supply and demand relationship.
Unlike central electronic money and banking systems, Kriptocoin is decentralized. Control of this decentralized structure is performed by Block-Chain (RowBlockChain) transaction databases.
2.3. XTG
XTG is a crypto value. It is a computer file that holds their wallets, addresses and their passwords. The specified crypto value is transferred between addresses, and these addresses are randomly generated cryptographic public key partners.
2.4. User
A person who is a member of the Site and uses the Services offered on the Site
2.5. Site
The internet website; http://www.tugracoin.net domain name and subdomains linked to this domain
3. Purpose
3.1.
This Terms of Use is devised to regulate the rights and obligations mutually between the user and Tugra Inc. as the services on the site are being used. www.tugracoin.net is a platform of Tugra Inc. Users will buy and sell from each other completely over the stock exchanges. Tugra Inc. mediates this purchase and sale. For this reason, the prices on the site are not determined by Tugra Inc. Prices are determined by the supply and demand relationship.
4. INITIATION
The Terms of Use shall be written to the website http://www.tugracoin.net.
5. Rights and Obligations
5.1.
User; may not transfer or sell its account and rights to third parties and may not make its membership available to anyone other than its name. In such cases, Tuğra Inc. has the right to cancel, freeze or suspend the user's account. The user's crypto money assets are not affected by this situation.
5.2.
The user himself is responsible for the accuracy and confidentiality of the information provided during the membership of the site in question, as well as the protection of the password and user name, and not sharing with others. Tugra Inc. in no way accepts responsibility for the acquisition of this information by unauthorized persons and the damages and responsibilities that may arise if Tuğra Inc. and other XTG services are used.
5.3.
Tugra Inc. Company, Board of Directors members, managers, employees and any person who prepares the information contained in this site are not responsible for any legal and criminal liability for any damages, responsibilities and/or losses arising as a result of the User's mistake. For this reason, users are deemed to have accepted the terms that no civil action, compensation case and criminal case can be taken against Tugra Inc. company, board of directors, managers, employees and the people who prepared the information on this.
5.4.
Users can operate on site only in accordance with the rules of the law of the Republic of Turkey. The claim that the users do not know the Turkish Criminal and Legal legislation will never be accepted as a valid reason. Users taking action related with XTG outside the borders of the Republic of Turkey are also required to act in accordance with law of the country they reside in.
In case of unlawful transactions of the users, Tugra Inc. is not responsible in any way. Tuğra Inc. has the right to apply for all kinds of legal procedures, to inform the relevant law enforcement officers and to take necessary security measures.
5.5.
The legal and penal responsibility for each and every transaction and action taken by users on the Site is at their own risk. Tuğra Inc. does not accept any legal, punitive or administrative responsibility.
5.6.
Tugra Inc. reserves the right to return the money transfers made by users if XTG transactions are suspected.
5.7.
The deposits must be made from the bank account registered with the same name as the user.
5.8.
It should not be transferred via ATMs with cardless banking methods. In case such transactions are determined, Tugra Inc. reserves the right to return such transfers.
5.9.
Tuğra Inc. shall not be liable for any damages or losses that may arise in the event of transactions other than the times declared in the time of deposit and withdrawal transactions.
5.10.
Tuğra Inc. has the right to ask for the bank account information and ID of the person for the return of the transfers that are refused and not performed.
5.11.
Tuğra Inc. has the right to change the XTG deposit and withdrawal rules unilaterally. The deposit and withdrawal rules are a set of warnings and rules on the support and other pages on the site.
5.12.
Tugra Inc. provides XTG support services via email only at destek@tugracoin.net and support@tugracoin.net. Other than this e-mail address Tugra Inc. does not provide support services to its users, does not ask for password, does not send a crypto coin adress for users to send cryptocurrencies; Tugra Inc. shall not be liable for damages or losses suffered or caused by users due to an e-mail sent from an address other than the mentioned e-mail address.
5.13.
Users must ensure the security of their accounts. Recommended safety measures:
5.14.1.
Using a strong password.
5.14.2.
The user name and password shall not be shared with anyone, including employees of Tuğra Inc.
5.14.3.
The password used on the Site is used only on the Site (not used anywhere else).
5.14.4.
Always browsing to the site via "https" and checking the ”www.tugracoin.net” or "https://tugracoin.net” addresses when accessing the site.
The recommended safety measures by Tugra Inc. are advisory. Tugra Inc. is not responsible for the possible damages in any way even though the mentioned security measures have been taken.
5.15.
It is a XTG crypto coin buying and selling platform. Users buy or sell crypto coin units by auctioning or decreasing with each other. Tugra Inc. is a broker site. Prices on the site are not specified by Tugra Inc. Tuğra Inc. cannot be held responsible for the loss of the users due to the changes in prices and the damages that may occur.
5.16.
Tugra Inc. is a company independent from other buying and selling platforms. It is not the representative of any institution or organization. Tugra Inc. can not be held responsible for any damages that may occur while buying or selling on other websites.
5.17.
There are major risks associated with investing in cryptocurrencies. Users acknowledge that they understand the risks of investing in cryptocurrencies through the acceptance and approval of Terms of Use, and that Tugra Inc. can not be held responsible. The users are responsible for the profit or loss arising from the price changes. In case of losses, users can not claim any rights from Tugra Inc.
5.18.
It is technically not possible to follow up how the cryptocurrencies purchased through XTG are used, where and for what purpose they are used or whether they are used in a crime or not. In case of losses or possible losses of the user or third parties, negative or positive losses arising from the misuse of crypto coins, Tugra Inc. cannot be held responsible.
5.19.
The users are personally responsible for the legal responsibilities and tax obligations related to the use of crypto coins. Tugra Inc. shall not be liable for tax liabilities resulting from users' gains and losses.
5.20.
As a prudent trader, Tugra Inc. is responsible to care for the crypto coins belonging to users, for this, crypto coins of users are stored in cold storage (which has no connection to internet) in case of any cyber attack. However, despite all these efforts, Tugra Inc. cannot be held responsible for any possible theft/frauds.
5.21.
The user must be over 18 years of age and hereby declares that he/she is over 18 years of age to become a member of the site and use it under this agreement. Tugra Inc. has the right to terminate/suspend user accounts that the account holder has determined to be under 18 years of age or suspected to be under 18 years of age. The user undertakes that he is over 18 years old and is responsible for the correctness of all information he submits. In all the processes related to the user, Tugra Inc. relies on this statement and behaves accordingly.
5.22.
Each User can have only one User account. The User may use the Site only for the purpose of benefiting from the services defined in this agreement. Tugra Inc. has the right to terminate/suspend the User's accounts without notice if there are more than one User account used by the same person.
5.23.
In the event that transactions occur with unrealistic prices due to technical errors, Tugra Inc. may cancel or revoke these transactions in order to correct the system and ensure its correct operation. These User accounts can be frozen during cancellation and retrieval. Tugra Inc. can not be held responsible and users can not claim any rights in such cases.
5.24.
Tugra Inc. reserves the right to freeze, close and apply legal remedies for the XTG user account in the event of verbal and written abuses in communication.
5.25.
Users cannot claim interest or similar income in respect of any pending funds in their accounts.
6. LEGAL AND CRIMINAL SANCTIONS
6.1.
The user agrees that he has read and accepted and will read and accept all statements made by government agencies such as the BDDK, SPK and TCMB regarding the XTG.
6.2.
In case the user uses the site for unlawful purposes, the user is responsible for all legal and penal sanctions arising in accordance with the article 5.1.6 of this contract. Tugra Inc. accept, declare and undertake being irrevocable in this regard.
6.3.
The user undertakes to use the site in accordance with the laws of the Republic of Turkey and the entire legislation. In case of illegal use Tugra Inc. has the right and authority to share all the information of the user with the competent authorities. This issue cannot be considered as a breach of confidentiality and no responsibility can be attributed to Tugra Inc.
7. Pricing
7.1.
Tugra Inc. will announce the Service-related fees in the 'Support' section of the Site. The help section of the site can be reached at destek@tugracoin.net.
7.2.
Tugra Inc. has the right to receive a commission (service fee) of its own rate for each purchase and sale transaction. Tugra Inc. has the right to change these fees and rates from time to time.
7.3.
Crypto coin transfers are non-refundable, so Tugra Inc. commission or transaction fees are not refundable and users are not entitled to request the return of these fees.
8. Privacy Policy
8.1.
In the event that this agreement is accepted and approved by the user, the rights and obligations arising from the Law on the Protection of Personal Data No. 6698 shall be provided by User and Tugra Inc. and they agree that they will be deemed mutually accepted and act in accordance with the scope of the Law.
8.2.
Tugra Inc. undertakes not to give users personal information (identity, address, invoice, telephone, e-mail, customer number, fax, demographic information) to third parties except for legal obligations or the user's express consent.
8.3.
The information provided by the users shall not be used in any way other than the rules and purposes specified in the Terms of Use and shall not be shared with third parties.
8.4.
If the user accepts, Tugra Inc. identifies the IP addresses of users, the brands and models of the devices, the operating systems and the browser information they use to access to the Site. Tugra Inc. may use these records for the purpose of identifying users in a general manner and collecting comprehensive demographic information, ensuring system and user account security, countering fraud and complying with statutory obligations.
8.5.
XTG can cooperate with many third party institutions and organizations in order to make more effective use of the services it offers. This cooperation can be advertising, sponsorship, marketing, data sharing and other commercial methods. In communication activities, Tugra Inc. declares and undertakes to provide authorized communication/marketing as required by the laws, not to communicate outside of the user's request, and to provide tools that will enable the user to get out of the system free of charge and easily.
8.6.
Tugra Inc. can provide links to other sites within the site. It may publish advertisements of the third parties to which it is contracted and/or submit application forms for various services, and may direct Users to the site of advertisers or contracted third parties through these forms and advertisements. Tugra Inc. is not responsible for the privacy practices and policies of other sites accessed through this link or for the content they contain.
8.7.
In the cases listed below, Tugra Inc. shall be able to disclose the information of the users to third parties by going beyond the provisions of this privacy statement. These situations:
8.7.1.
Law, Decree, Regulation etc. where the requirements of the written legal rules issued by the competent legal authorities are in force,
8.7.2.
In respect of the fulfillment of the requirements of the contracts with Tugra Inc.'s users and their implementation,
8.7.3.
In cases where information is requested by the authorized administrative and/or judicial authorities in accordance with the method of investigation,
8.7.4.
Where information is required to protect users' rights or security.
8.8.
Tugra Inc. hereby expressly undertakes full care to ensure that confidential information is kept strictly private and confidential, and that it considers confidentiality as a liability and that confidentiality is maintained, and to take all necessary measures to prevent all or any part of confidential information from entering the public area or from unauthorized user or disclosure to a third party.
9. Disclaimers
9.1.
All kinds of content presented on the Site http://www.tugracoin.net consist of data collected from third parties and publicly available sources. All data, reports, analyzes, statistics are processed and rendered objectively by a software that has automatically processed the information without any editing or routing. All kinds of news, reports and newsletters are solely intended for information and advice and does not feature direct solution, result, legal opinion, economic, political and sociological research knowledge, and its accuracy is not guaranteed. The data may be contradictory or inconsistent. In such cases Tugra Inc. takes no responsibility.
9.2.
Tugra Inc. GIVES NO WARRANTY, EXPRESS OR IMPLIED, REGARDING THE MERCHANTABILITY, PERFORMANCE, MARKETABILITY, FITNESS FOR A PARTICULAR PURPOSE OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE RESULTS TESTED BY ANY PERSON OR ORGANIZATION THROUGH USERS OF ANY CONTENT IT PRESENTS. ALL CONTENTS ARE PRESENTED TO THE USER "AS IT IS". XTG IS NOT RESPONSIBLE FOR ANY LOSS OF PROFIT OR LOSS FROM THE USE OF THE CONTENTS. REFERENCES IN ANY CONTENT PRESENTED BY TUGRACOIN ABOUT A PERSON/INSTITUTION/COMPANY/BRAND IS NOT ADVISORY TO THE MARKET VALUES, THEIR RISES IN THE VARIOUS CRITERIA, THEIR SIGNIFICANCE OF THE BRAND VALUES, OR THE PURCHASING, SELLING OR HANDLING OF THE SHARE CERTIFICATES OF THOSE PERSONS/INSTITUTIONS/COMPANIES/BRANDS.
10. Applicable Law and Authority
10.1.
About disputes arising from the use of http://www.tugracoin.net site under the said agreement and/or on legal notice and on the terms and provisions and/or arising in connection with the Site, this Terms of Use and Law of the Republic of Turkey is the basis, İzmir Courts are authorized.
11. Contract Changes
11.1.
Tugra Inc. has the unilateral right to change and update all terms and conditions contained in this disclaimer without prior notice.
12. Enforcement and Admission
12.1.
By entering any page of this web site, you declare and undertake that read the entire Terms of Use, you understand the contents of the whole and all the provisions of the agreement and you accept them. Terms of Use shall be effective on the date of publication on the Site by Tugra Inc.
12.2.
Users who do not accept the Terms of Use should not use the Site and the services provided through the Site. Failing this, Tugra Inc. cannot be held responsible from the damages or potential damages.
12.3.
The contract is effective immediately with the publication of it on http://www.tugracoin.net/ by Tugra Inc.